As the Online Travel Agent Manager for Premier Inn, you will play a key role in the Indirect Sales Team working with other key stakeholders across the business, building on the solid foundations that ...
As the Online Travel Agent Manager for Premier Inn, you will play a key role in the Indirect Sales Team working with other key stakeholders across the business, building on the solid foundations that we already have in place, and leveraging the account management and business development experience of the Indirect Sales Team to further develop our External B2C propositions.
You will be required to managed complex and challenging partnerships with external partners – the ability to act using professional judgement is crucial as is the ability to say no and deal with conflict and disappointment.
You’ll also support the development of the wider strategic vision for External B2C Distribution– working with the Global TMC & OTA Manager, Senior Manager for Indirect Sales and the Head of Sales and Distribution, to explore the market opportunity that Leisure Tour Groups Partners, , Tour Operators and OTAs represent, and how we can move our offering forward to drive additional revenue, better manage inventory risk, and better support the needs of the business, and our customers.
Location: Field Based/Dunstable
Why you’ll love it here
Healthcare: BUPA healthcare
Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands
Bonus: Up to 30% company/sales performance related bonus
Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/
What you’ll do
• You’ll own the implementation of the OTA Strategy across the UK and Germany
• You’ll own implementation of the UK Leisure Tour Group Strategy
• Management of the end to end connectivity for our OTA and OTA Wholesaler partners (Direct Connect Availability Cache and Booking Interface)
• You’ll be responsible for the partnerships that are in place with your portfolio of existing OTA and OTA Wholesaler Partners.
• Create and maintain internal and external communications to ensure engagement, increased efficiency and buy in to agreed processes.
What we need
• Account Management Skills
• Ability to grow & develop strong working relationships with business customers
• Understanding of sales and revenue management processes
• Commercial Acumen
• Ability to uncover new opportunities through an inquisitive mindset, questioning style and strong listening skills
• Ability to plan prioritise, multi-task, and work to tight deadlines; ability to operate flexibly and adapt to changing circumstances, and operate both independently, and within a team
• Data analysis / reporting experience
Be part of the Commercial Team
Meeting our ambitious goals to expand and reach new locations across the globe requires serious planning. It means analysing every little detail, spotting and overcoming barriers and working towards our ambitious plans. Think decision science, pricing, revenue and sales, and you’re there. With a lot of doing to be done, you can be part of making big change happen across the globe. Bring your drive and enthusiasm, and we’ll welcome you in. #LI-SF1
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 11585-4492
Advertised: 13 Sep 2024
